Contact Us
Where to Get Help
We're here to help!
For general questions, account information, assessment payments, account balances, statements, or assistance with TownSq, please contact Resident Care:
Phone: 855-289-6007
Email: info@goodwintx.com
Live Chat: www.goodwin-co.com
You may also submit a request through TownSq.
Delinquent Accounts & Payment Plans
For questions regarding delinquency notices, payment plans, collection matters, or fee waiver requests, please contact:
Email: delinquencies@goodwintx.com
Phone: 855-289-6007 and request Delinquencies
Resale & Refinancing Requests
For questions regarding the sale or refinance of your home, lender questionnaires, resale certificates, or resale disclosures, please contact:
Email: resales@goodwintx.com
Phone: 855-289-6007 and request Resales
You may also order a resale certificate through the Goodwin & Company website.
Compliance Matters
For questions regarding violation notices or compliance matters, please contact:
Email: S.HOU.Compliance@goodwintx.com
To report a deed restriction violation, please visit the Goodwin & Company website under Homeowner Resources > Report a Deed Restriction Violation.
Amenity Access
For questions regarding pool wristbands, racket sports court keys, or other amenity access matters, please log in to Townsq and locate the specifics under News & Events or the Document tab. Alternatively, you may contact your manager.
Email: HCONBmanager@goodwintx.com
Architectural Review
For questions regarding Architectural Review applications or the Architectural Control Committee (ACC), please submit your application through the Architectural Review tab in TownSq or contact Management:
Email: ACCReview@goodwintx.com